Nomera · Testimonials
A selection of accounts from employers and employees who have used Nomera's advisory services for Malaysian employment matters.
← Back to Home12+
Years Active
340+
Engagements
4.7
Average Rating
94%
Return Clients
Client Reviews
Tan Wei Liang
HR Manager · Petaling Jaya
We engaged Nomera to review our employment contracts after the 2022 Employment Act changes. The written note was thorough and gave us a clear list of what needed updating. The briefing call at the end was helpful — our team had a number of questions and they were addressed directly.
March 2025 · Policy Review
Nurul Rashidah
Employee · Kuala Lumpur
I received a show-cause letter and wasn't sure what my options were. The team explained my position clearly, helped me draft my response, and was honest about what was realistic given the circumstances. I felt a lot more settled once I understood what the process actually involved.
April 2025 · Disciplinary Advisory
Lee Kah Mun
Operations Director · Shah Alam
Our company enrolled in the compliance programme after a difficult period involving a termination that was subsequently challenged. The quarterly reports are useful and the manager training sessions have noticeably improved how our supervisors handle early-stage issues. Worth the retainer.
February 2025 · Compliance Programme
Azri Sulaiman
Business Owner · Bangsar
I needed our standard employment contract reviewed before I brought on a larger team. The process was organised — a short intake form and then a written note within a week. The note identified several clauses that needed updating and came with revised drafts. Efficient and clearly priced.
March 2025 · Policy Review
Priya Govindarajan
Employee · Mont Kiara
I was facing a termination and had not dealt with anything like this before. The advisory note laid out my options and the potential outcomes of each one without overselling any of them. I made a more informed decision as a result. The fee was reasonable given what was involved.
April 2025 · Disciplinary Advisory
Chong Yew Fatt
HR Director · Subang Jaya
We have been on the compliance programme for seven months. The quarterly summaries give us a clear record of matters handled and flag any changes in the law we need to be aware of. The engagement letter was detailed enough that there have been no billing surprises.
January 2025 · Compliance Programme
Case Studies
Challenge
A retail company with 80 employees had not reviewed its standard employment contract since 2019. The HR manager was uncertain which provisions were no longer compliant following the 2022 Employment Act amendments, particularly around overtime, annual leave, and maternity leave entitlements.
Solution
Nomera completed the structured intake, reviewed the contract and employee handbook, and delivered a written advisory note identifying 11 clauses that required amendment and 3 provisions that were inconsistent with current statutory requirements. Revised drafts were prepared and shared within seven working days.
Outcome
The updated contract was rolled out across the company. The HR manager noted that the briefing call gave the team a clear understanding of the changes before they were communicated to staff. Timeline: 9 working days from intake to completion.
"The written note made it easy to brief our MD on what changed and why."
Challenge
An employee in a financial services firm received a termination notice on the grounds of poor performance, two weeks after returning from medical leave. She was uncertain whether the timing raised any procedural issues and had not engaged an adviser before.
Solution
Nomera reviewed the documentation — the termination notice, the performance improvement plan, and the medical leave records — and provided a written advisory note addressing the timing question and setting out the procedural history. The client was advised on the process for lodging a representation if she chose to proceed.
Outcome
The client lodged a representation with the Industrial Relations Department. The matter was subsequently resolved at the conciliation stage. Timeline: initial advisory note delivered within 3 working days of receiving documents.
"I went into the conciliation session with a clear understanding of the process."
Challenge
A logistics company with 230 employees had experienced three Industrial Court claims in 18 months. Management identified that line managers were handling early-stage disciplinary matters inconsistently, which was contributing to disputes reaching formal stages unnecessarily.
Solution
Nomera enrolled the company in the compliance programme. The first quarter included a baseline policy review, two manager training sessions covering show-cause procedures and domestic inquiry conduct, and a response framework document for supervisors. The quarterly summary has been running for four quarters.
Outcome
In the 12 months following the programme start, the company had no new Industrial Court claims. The HR director noted that managers were more consistent in their approach to early-stage matters and that fewer disputes were escalating to formal proceedings.
"The training sessions changed how our supervisors think about these situations."
Reach Nomera
Phone
+60 3-6273 8194Office
8-3, Plaza Damas, Jalan Sri Hartamas 1, KL
Hours
Mon–Fri: 9am–6pm
Sat: 9am–1pm
Professional Standing
Principal adviser admitted to the Malaysian Bar, holding a current practising certificate in accordance with the Legal Profession Act 1976.
The team has completed structured training on Malaysia's Personal Data Protection Act 2010 as it applies to employment data and client information handling.
Advisers have completed training on Industrial Court procedures and have experience with representations and advocacy at conciliation and hearing stages.
The team participated in the Malaysian Bar's structured programme on the 2022 Employment Act amendments, covering expanded scope, new leave provisions, and revised hours regulations.
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